Reference

How nabung 77 Handles Your Personal Information

Your account data — from your registered details to every DANA, OVO, and GoPay transaction you make — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectionPayment Transaction PrivacyCookie & Device PolicyData Retention RulesYour Right to Request Changes
nabung 77 How nabung 77 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are the two pillars of how we manage your information. Every connection to nabung 77 runs over SSL encryption, so your login credentials and payment details travel securely between your device and our servers. We apply session-based authentication — each login generates a one-time verification step tied to your registered mobile number, which means even if someone has your password, they cannot access your account without your phone. We retain your account data for as long as your account is active and for the period required by applicable law after closure.

SSL Encryption Every page and transaction on nabung 77 is protected by SSL. Your DANA, OVO, and GoPay payment references are never transmitted in plain text at any point.
OTP Login Verification Each new login session triggers a one-time code sent to your registered mobile number. This step blocks unauthorised access even when account credentials are compromised.
Data Retention Policy We keep your account records for the duration your account is active plus the minimum period required by Indonesian law. You may request deletion after account closure.
Your Data Rights You have the right to access, correct, or request removal of your personal data. Submit a request via live chat or the email address in your account settings anytime.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles privacy requests directly. Reach us through live chat inside your account dashboard, by email at the address shown in your account settings, or through our 24-hour support line. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt as soon as your message arrives.

Team online

Live Chat

Open your account dashboard and tap the chat icon — our support team is available around the clock to handle privacy and data requests directly.

Email Support

Send your data request to the email address listed in your account settings. Include your registered mobile number so we can verify your identity quickly.

Account Settings

Some data changes — like updating your registered email or mobile number — can be made directly inside your account profile without contacting support.

Common Questions About Your Privacy on nabung 77

These are the questions we hear most often about how your data is handled. If your question is not covered here, our support team can help through live chat or email.

We collect your name, email address, and mobile number at registration. If you deposit via DANA, OVO, or GoPay, we also record the transaction reference and amount — not your full e-wallet login credentials.

We do not sell your data. We share it only with payment processors needed to complete your transactions and with regulatory bodies where Indonesian law requires it, and only to the extent required.

Your data is retained while your account is active and for the minimum period required by applicable law after you close it. You can request deletion once your account is closed and the legal retention period has passed.

Send a request through live chat in your account dashboard or via the support email in your account settings. Include your registered mobile number so we can verify your identity before releasing any data.

We store only the transaction reference and amount for record-keeping. Your full e-wallet credentials and PINs are never stored on our servers; they stay within your own e-wallet app.

Yes. Where local law permits, you can request deletion of your personal data by contacting support. We will confirm the request and process it within the timeframe required by applicable Indonesian regulations.